ALTAR JEWELLERY IS CRAFTED FROM STERLING SILVER, FINE 999 SILVER, AND CERAMIC. OUR STERLING SILVER (92.5% PURE) DEVELOPS A UNIQUE PATINA OVER TIME, WHILE 999 FINE SILVER (99.9% PURE) OFFERS A BRILLIANT, MIRROR-LIKE FINISH. CERAMIC ADDS A MODERN, TEXTURED ELEMENT TO SELECT PIECES. EACH PRODUCT DESCRIPTION DETAILS THE MATERIALS, SO YOU KNOW EXACTLY WHAT MAKES EACH ALTAR PIECE A LASTING STATEMENT.

EACH RING’S PRODUCT DESCRIPTION INCLUDES A SIZE CHART, HELPING YOU TO MEASURE ACCURATELY AND SELECT THE SIZE THAT FITS BEST.

YES, OUR STERLING AND FINE SILVER ARE HYPOALLERGENIC AND NICKEL-FREE, CHOSEN FOR THEIR PURITY AND SKIN-FRIENDLY PROPERTIES. EACH PIECE IS DESIGNED TO BE WORN COMFORTABLY AND SAFELY, BECOMING A NATURAL PART OF YOUR JOURNEY.

SILVER NATURALLY OXIDISES OVER TIME, DEEPENING ITS CHARACTER. TO SLOW THIS PROCESS, STORE YOUR JEWELLERY IN A BOX OR POUCH WHEN NOT IN USE. WHEN CLEANING IS NEEDED, SIMPLY USE THE POLISHING CLOTH INCLUDED WITH YOUR ORDER, OR GENTLY WIPE WITH A SOFT, DAMP CLOTH TO REMOVE OILS AND DIRT. REMEMBER, SILVER IS A DELICATE METAL—TREAT IT WITH CARE, AND IT WILL CONTINUE TO SHINE WITH YOU THROUGH EVERY JOURNEY.

TARNISHING IS A NATURAL PROCESS FOR SILVER. USE THE POLISHING CLOTH PROVIDED WITH YOUR ORDER TO GENTLY REMOVE TARNISH. FOR A DEEPER CLEAN, YOU CAN USE AN APPROVED JEWELLERY CLEANER, FOLLOWING THE INSTRUCTIONS CAREFULLY TO AVOID DAMAGE.

WE DO NOT RECOMMEND USING HOUSEHOLD CLEANERS, AS THEY OFTEN CONTAIN HARSH CHEMICALS THAT CAN DISCOLOR OR DAMAGE SILVER AND PLATED SURFACES. INSTEAD, USE THE POLISHING CLOTH PROVIDED WITH YOUR ORDER, OR A SOFT, DAMP CLOTH TO GENTLY CLEAN YOUR JEWELLERY. FOR DEEPER CLEANING, OPT FOR JEWELLERY CLEANERS SPECIFICALLY DESIGNED FOR SILVER.

TO KEEP YOUR ALTAR JEWELLERY IN TOP CONDITION, STORE IT IN A JEWELLERY BOX OR A SOFT POUCH (LIKE THE ONE INCLUDED WITH YOUR ORDER), AND KEEP IT AWAY FROM MOISTURE, SUNLIGHT, AND OTHER ITEMS THAT MAY CAUSE SCRATCHES. PROPER STORAGE HELPS SLOW OXIDATION AND MAINTAINS EACH PIECE'S ORIGINAL LUSTER.

ALTAR ORDERS GENERALLY ARRIVE WITHIN 4 TO 7 BUSINESS DAYS, DEPENDING ON YOUR LOCATION. WE’RE COMMITTED TO DELIVERING YOUR JEWELLERY AS SWIFTLY AS POSSIBLE, SO YOU CAN START ENJOYING YOUR PIECE WITHOUT DELAY.

CURRENTLY, ALTAR SHIPS EXCLUSIVELY WITHIN EUROPE AND THE UK. WE’RE WORKING TO EXPAND OUR REACH, SO STAY TUNED FOR UPDATES AS WE AIM TO BRING ALTAR’S CRAFTED PIECES TO MORE PLACES AROUND THE GLOBE.

IF YOUR JEWELLERY DOESN’T MEET THE PROMISED SPECIFICATIONS, WE OFFER A 20-DAY RETURN POLICY. FOR FULL DETAILS ON OUR RETURN PROCESS, PLEASE VISIT OUR SHIPPING AND RETURNS PAGE, WHERE YOU'LL FIND EVERYTHING YOU NEED TO ENSURE A SMOOTH RETURN EXPERIENCE.

YES, YOUR PAYMENT IS COMPLETELY SECURE. ALTAR’S WEBSITE USES HTTPS ENCRYPTION TO PROTECT YOUR INFORMATION, ENSURING THAT ALL TRANSACTIONS ARE SAFE AND PRIVATE. WE TAKE YOUR SECURITY SERIOUSLY SO YOU CAN SHOP WITH CONFIDENCE.

WE SUPPORT ALL MAJOR CREDIT AND DEBIT CARDS (VISA, MASTERCARD, AMERICAN EXPRESS), AS WELL AS ALTERNATIVE PAYMENT METHODS SUCH AS APPLE PAY, GOOGLE PAY, AND SHOP PAY FOR A FAST, SEAMLESS CHECKOUT EXPERIENCE. ALL TRANSACTIONS ARE SECURELY PROCESSED, SO YOU CAN SHOP WITH CONFIDENCE.